We want to inform our customers of an important change to our home delivery service.

Due to ongoing transportation and logistics challenges, we have made the difficult decision to adjust our home delivery service area. As a result, some addresses that were previously eligible for home delivery may no longer fall within our service area.

This was not a decision we made lightly. We carefully evaluated every option before making these changes, but adjustments to our delivery network became necessary to ensure our transportation operations remain sustainable and reliable for the areas we continue to serve.

We understand that this change may be disappointing, and we sincerely apologize for any inconvenience it may cause. Our team remains committed to providing the highest quality nutrition for your pets while ensuring our products remain readily available through our trusted retail partners.

If your address is no longer eligible for home delivery, we encourage you to use our Store Locator to find the nearest retailer carrying Back2Raw products.

If you have any questions about your delivery eligibility or need assistance finding a retailer, please don't hesitate to contact our Customer Care team. We're always happy to help.